Course

Medical Office Practices II

Faculty
Health Sciences
Department
Health Information Management
Course code
MOAD 2200
Credits
3.00
Semester length
15 Weeks
Max class size
30
Method(s) of instruction
Lecture
Course designation
None
Industry designation
None
Typically offered
To be determined

Overview

Course description
Students will integrate previous theory and skill to demonstrate effective meeting administration. Students will identify and relay community liaison opportunities for patients. Students will efficiently manage data with applicable therapeutic communication, accuracy, and privacy considerations. This is a hybrid course with full-time or part-time enrolment options.
Course content
  • Professional communication with diversity considerations
  • Community resources
  • Medical transcription
  • Medical document preparation
  • Proofreading medical reports
  • Medical records management system setup and maintenance
  • Release of information policy, procedure, and protocol
  • Meeting organization and administration
  • Basic financial processes in medical office management
  • Keyboarding speed development
  • Ergonomic practices 
Learning activities

Learning activities are varied and chosen to align with course outcomes. Learning activities may include, but are not limited to, lecture, independent study, problem-based learning, software applications, keyboarding technique drills and assessments, transcription, hands-on experience, seminar, simulation, and role-playing.

Means of assessment

Assessment will be based on course outcomes and follow the ÌÇÐÄvlog´«Ã½Evaluation Policy. An evaluation schedule is presented at the beginning of the course. This is a graded course. To graduate from the MOA program, students must earn a passing grade of 65% (C+) in this course.

Learning outcomes

Upon successful completion of this course, within their scope of practice, students will be able to:

  • Transcribe medical letters and reports with attention to accuracy and proofreading;
  • Demonstrate effective office management skills, including planning and conducting effective business meetings;
  • Demonstrate appropriate therapeutic and trauma-informed communication techniques specific to a medical environment;
  • Increase keyboarding speed to 55 net words per minute with 98% accuracy;
  • Identify appropriate community resources and access to processes;
  • Demonstrate ability to set up and maintain medical records filing systems and apply FOIPPA requirements when releasing information. 
Textbook materials

Textbooks and materials are to be purchased by students. A list of required textbooks and materials is provided to students at the beginning of the semester.

Requisites

Course Guidelines

Course Guidelines for previous years are viewable by selecting the version desired. If you took this course and do not see a listing for the starting semester / year of the course, consider the previous version as the applicable version.

(Current)

Course Transfers

These are for current course guidelines only. For a full list of archived courses please see

Institution Transfer details for MOAD 2200
There are no applicable transfer credits for this course.

Course Offerings

Summer 2025