Lecture: 4 hours/week
Learning activities are varied and chosen to align with course outcomes. Learning activities may include, but are not limited to, lecture, independent study, problem-based learning, software applications, keyboarding technique drills and assessments, transcription, hands-on experience, seminar, simulation, and role-playing.
- Professional communication with diversity considerations
- Community resources
- Medical transcription
- Medical document preparation
- Proofreading medical reports
- Medical records management system setup and maintenance
- Release of information policy, procedure, and protocol
- Meeting organization and administration
- Basic financial processes in medical office management
- Keyboarding speed development
- Ergonomic practices
Upon successful completion of this course, within their scope of practice, students will be able to:
- Transcribe medical letters and reports with attention to accuracy and proofreading;
- Demonstrate effective office management skills, including planning and conducting effective business meetings;
- Demonstrate appropriate therapeutic and trauma-informed communication techniques specific to a medical environment;
- Increase keyboarding speed to 55 net words per minute with 98% accuracy;
- Identify appropriate community resources and access to processes;
- Demonstrate ability to set up and maintain medical records filing systems and apply FOIPPA requirements when releasing information.
Assessment will be based on course outcomes and follow the ÌÇÐÄvlog´«Ã½Evaluation Policy. An evaluation schedule is presented at the beginning of the course. This is a graded course. To graduate from the MOA program, students must earn a passing grade of 65% (C+) in this course.
Textbooks and materials are to be purchased by students. A list of required textbooks and materials is provided to students at the beginning of the semester.
A minimum grade of 65% (or C+) in
MOAD 1100
And
MOAD 1200 (or minimum grade of 60% or C in OADM 1151; or minimum grade of MAS in OADM 1206 and 60% or C in OADM 1244)
And
MOAD 1300 (or minimum grade of 60% or C in OADM 1246)
And
MOAD 1400 (or minimum grade of 60% or C in OADM 1114)
And
MOAD 1500 (or minimum grade of 60% or C in OADM 1325)