Medical Office Foundations I

Curriculum guideline

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Course
MOAD 1100
Discontinued
No
Course code
MOAD 1100
Descriptive
Medical Office Foundations I
Department
Health Information Management
Faculty
Health Sciences
Credits
3.00
Start date
End term
Not Specified
PLAR
No
Semester length
15 Weeks
Max class size
30
Course designation
None
Industry designation
None
Contact hours

Lecture: 4 hours/week

Method(s) of instruction
Lecture
Learning activities

Learning activities are varied and chosen to align with course outcomes. Learning activities may include, but are not limited to, lecture, independent study, problem-based learning, software applications, hands-on experience, seminar, simulation, and role-playing.

Course description
Upon successful completion of the course, students will understand the structure and function of the Canadian healthcare system. Students will also be able to identify the social determinants of health in Canadian society and their impacts. Students will learn about the policies, principles, and scope of practices that inform the role of the Medical Office Assistant (MOA). This is a hybrid course with full-time or part-time enrolment options.
Course content
  • Role, profile, and breadth of employment opportunities for the MOA
  • Terms of employment and working conditions for MOAs
  • Language and abbreviations commonly used in the medical office
  • Structure and governance of the healthcare system in Canada
  • Role of WorkSafe BC in healthcare
  • Organizations that regulate and support physicians and specialists
  • Medical ethics and Canadian law
  • Legislative framework for privacy and patient rights in the BC healthcare system
  • Freedom of Information and Protection of Privacy Act (FOIPPA)
  • Electronic Data Security and BC’s E-Health Act
  • Release of Information regulations
  • Professional communication
  • Critical thinking and attention to detail
  • Cultural diversity in healthcare
  • Social determinants of health and health inequity
Learning outcomes

Upon successful completion of the course, within their scope of practice, students will be able to:

  • Explain the scope of practice of the MOA and acronyms and abbreviations commonly used in a variety of healthcare settings;
  • Describe the structure and function of the Canadian healthcare system and principles of externally and internally motivated change management;
  • Explain how social determinants of health impact Canadian society; principles of cultural diversity in Canada, including racism, equity, diversity, and inclusion and the importance of trauma-informed practice in health care settings;
  • Explain core ethical principles of teamwork, communication, and decision-making in the healthcare environment;
  • Describe health information governance and the intersection of ethics and the law in healthcare.

Means of assessment

Assessment will be based on course outcomes and follow the ÌÇÐÄvlog´«Ã½Evaluation Policy. An evaluation schedule is presented at the beginning of the course. This is a graded course. To graduate from the MOA program, students must earn a passing grade of 65% (C+) in this course.

Textbook materials

Textbooks and materials are to be purchased by students. A list of required textbooks and materials is provided to students at the beginning of the semester. 

Prerequisites

None

Corequisites

None

Equivalencies

None