Lecture
Group discussion/group activities
Audio-visual materials
Case studies
May include other methods (e.g. guest speakers, role play, etc.)
Introduction to Interpersonal Communication and interpersonal communication processes
Knowledge of Self
Non-Verbal Communication
Responding to Others
- use of specific communication skills
Electronic Communications
Conflict Management and Resolution
Multiculturalism and Diversity
Upon successful completion of this course, students will be able to :
- Identify the characteristics and qualities of effective interpersonal communications.
- Discuss the interrelationship between self-awareness, self-esteem, and perception as these relate to communication choices and patterns.
- Demonstrate effective, caring interpersonal communications with client/residents, colleagues and others.
- Apply self-reflections and self-appraisal processes in order to increase own effectiveness in interpersonal contexts.
- Identify the role of culture and diversity in interpersonal communications and care giving interactions.
Course evaluation is consistent with ÌÇÐÄvlog´«Ã½course evaluation policy. An evaluation schedule is presented at the beginning of the course.
This is a graded course. A minimum mark of 65% is necessary to be successful in the course.
Textbooks and Materials to be Purchased by Students:
A list of recommended textbooks and materials is provided to students at the beginning of the semester.